POLICIES

Payment:

Piper Dalton Designs accepts payments of major credit cards. If you would like to use PayPal, we can set up a purchase over email. A payment transaction must occur at time of purchase, otherwise your order will not be made or shipped.

Shipping:

All orders will be shipped USPS Priority Mail, unless specified otherwise on posting.

International Orders:

Piper Dalton Designs ships worldwide. If your country is not an option at checkout, please contact Piper and she will add that option promptly. All International orders are shipped USPS Priority Mail. The customer is responsible for purchasing any tracking or insurance- please contact Piper with purchase and she will charge you accordingly. 

All import charges and tax charges are not included in purchase and are solely the responsibility of the customer. Expect a customs charge and check in with your customs office about more details on this charge.

All items shipped are declared by their actual price. Piper Dalton Designs will not break the law and under claim, no matter the the circumstances.

Piper Dalton Designs are not responsible for any lost items unless the proper insurance has been purchased. Again, This must be communicated to Piper at time of purchase. Purchasing international insurance is worthwhile for both parties. 

Refunds & Exchanges:

Absolutely no returns unless garment/order is damaged upon arrival. Exchanges are negotiable case by case. All shipping costs concerning exchanges are the customers responsibility.

Sale items are final sale, no exceptions.

Production:

Each garment is handmade to order unless specified otherwise. 

Please allow 2-6 weeks for your garment to be shipped.

Piper will always work to the best of her ability to make and ship the item as soon as possible.

Custom Orders:

Custom pieces are available and welcome. Please email Piper with any questions regarding this :)